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What Our Customers Say

Here's the place where we share your thoughts. Your reviews help us to improve our service (and give us a warm fuzzy glow when they're nice!). Feel free to get in touch via our contact page and let us know what you think

"Ordered on the 14th December and by the 18th the plants were here. Healthy, looked strong and were packaged so securely it took a while to get them out of the box! Very impressed. "

- Amanda, December 2016

 


"The 31 Lilly Pilly tube plants were collected by Australia Post at 4:03, November 8, and I was after that able to track the progress. They were delivered to me at 5:56pm on November14. Having not ordered plants on line before I must admit I was a little concerned as to how they would be after being in transit for almost a week.

To my pleasant surprise, because of the excellent packaging, they arrived in first class condition, looking very healthy! They have now been planted and are coming along nicely. I would not hesitate to order plants from your company again should the need arise, and further I would recommend your service to anyone else. "

- Roley, November 2016

 


 

 

Hi!

"I just wanted to say thank you for my order. I received it yesterday - the plants were packaged so well and they look nice and healthy! I can't wait to plant them :-) Thank-you again, "

- Alinda, November 2016

 


 

 

Hello!

"I received my order of three hydrangeas, they were professionally packed (even though I will admit to scepticism).  The plant stock was healthy with the surprise of your concentrated seaweed plant booster.  I would like to say thank you, I will definitely be using your business again and will be telling our neighbours as well.  Here in Hastings Point near Tweed Heads there is only the option of a small nursery, or buying at Pottsville markets second Sundays.  I have noticed that my neighbours are moving away from Australian natives and boring bromeliads and cactus toward flowering shrubs and flower beds.  Many are introducing raised beds for flowers as well as veggies, because our soil is sandy, built up from salty soil in the groundwater."

Anyway, Thanks again - I am delighted!

- Christine, October 2016

 


 

 

"Just wanted to leave you with feedback on your service.  Plants arrived promptly a week after ordering. Very happy with your service and quality of plants. Will definitely order from you again and have recommended you to friends."

- Maria, September 2016

 


 

"Hello I received another order of plants from you today and as usual they were perfect. Thank you for your quick delivery, great packaging (although it drives my husband crazy Ha Ha) and beautiful healthy little plants. They are already planted and enjoying the Adelaide mild sunshine."

- Lynne, August 2016

 


 

 

"Hi, thanks for my Tiger Grass plants-arrived in good shape and packed very well.
Thanks for the great service!"

- Stephen, August 2016

 


 

 

"I received my order today and am very happy with the strong healthy tubestock. Also the delivery service provided by Australia Post was very fast with delivery to northern NSW within 2 days of leaving Nambour. It takes longer than that just sending a letter from Bris to us."

- Judy, April 2016

 


 

 "I received my first order and I am absolutely delighted!  The order arrived faster than I thought it would - given my location, Airlie Beach, and the packaging was second-to-none. Superb, thank you very much.  

 
I just thought I should let you know that all the plants were perfect, except 2 out of the 3 Lilly Pilly 'Compact's had no roots.  I'm not one to write and complain about a purchase however I thought you would like to know.  Please don't think this will prevent me from ordering more of your lovely plants, and I've also passed your website info on to numerous friends and neighbours.  I have re-potted the two without roots so we'll see how they go, fingers crossed."

- Karen, April 2016  "We're more than happy to replace any plants that are not up to our usual high standard. Just take a pic and send it through to us and we'll endeavor to replace them" - APO staff.

 


 

 "Just received my order. I wanted to say thanks and to pass on this message. Everything about your business; from the website; to the payment; the tracking, shipping, packing and the value and quality of the goods is absolutely first class. Selling live plants online is a demanding endeavour and Australian plants online is in a class of its own."

- Paul, April 2016

  


 

Plants all arrived today and in excellent condition!! Luckily made it before weekend. All looking happy. Thanks so much for your great response to our previous order problems. Your company certainly has customer first attitude and we appreciate all your help.” 

- Faye and Gwen, March 2016 

 


 

“For many years now, I have been buying plants on-line from over a dozen different sellers, many of whom are very good suppliers, of whom rate as 7-8 out of 10. However, Australian Plants On-Line is by far in a league of it's own because it is more than very good, it is excellent on every level. Prices are great, plants are always in excellent condition & undamaged, delivery is fast, reliable & reasonably priced and the level of communication (where needed) is friendly, helpful and informative. Without any shadow of doubt, Australian Plants On-Line is just so superior to other nurseries, that it warrants a 10 out of 10 score.”

  - Therese, December 2015 

 


 

“My order arrived last week and I was so, so pleased. The plants were beautifully healthy and the packaging was perfect - packed with care, so the plants arrived in excellent condition!
I've ordered plants from many other online companies - and none of them was I impressed like I was with Australian Plants Online. I'll definitely be recommending you to others (including social sites) and will certainly order from you again.”

  - Tess

  


 

“Your website and delivery of goods is first class. I was most impressed! ”

  - Louise

 


 

“Would like to comment that I have never received such healthy plants so well packed. Your service is truly outstanding!

  - Jeanette



 

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