It appears you are in WA, NT or TAS?

We cannot ship to these states (unless you pay for bio-security/quarantine clearance - please contact us regarding this.)

If you are ordering for a delivery address in another state, please close this window and continue shopping!

Phone: (07) 5451 3506

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Customer Service

  • Shipping & Delivery

    Go to MY CART before you check out, and enter your postcode to get an estimate of the shipping costs for your order.

    We mail your plants via Australia Post within Australia, where possible. If not possible, orders go via courier. We pack and ship every weekday, except the Friday before a Monday holiday. Shipping to PO Boxes is available.

    Please allow 7 working days for delivery on average. In peak gardening times or public holiday times your order might take up to 10 working days (eg early spring, Easter, Christmas).

    We use Australia Post Standard Parcel delivery rates, based on the weight / number of plants you order. Our boxes are designed to fit 16 plants, so if you want to maximise your order value, order in multiples of 16 plants.


    The minimum shipping charge is $15.40 for postage and packing, which usually covers 16 plants. P&P will vary depending on the size of your order. Orders over $165 are P&P free!

    We recommend opening an account - this means your order will be saved for 7 days, for you to amend and add to. You can also add items to a wish list, then transfer them to your cart when you are ready to pay (if they are still in stock).
    We can't add to or change your order once you checkout and pay. If you cancel your order there is a $15 charge to cover admin time. The balance will be refunded to you within ten working days. If you want your order held until a specific date there is a $15 fee to cover staff maintenance of your plants.

  • We can't (usually) send plants directly to TAS, NT and WA due to state biosecurity Quarantine Inspections.
    We are able to arrange shipping to these states if you are happy to cover the cost of quarantine. If you are interested in ordering plants in any of these states and can pay the biosecurity fees please make an enquiry via our contact form here. We'll endeavour to find the most cost effective solution for you.

  • Returns & Replacements

    We guarantee the quality of our tube stock - we make sure every plant leaves us in ideal condition. We will replace or refund any plants that do not arrive in good condition.
    You need to let us know by email / phone as soon as possible, and within 7 days of purchase, and supply photo evidence to us, via email.

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