What do you want to find out?
- CUSTOMER SERVICE - FREQUENTLY ASKED QUESTIONS - almost all answers to your questions are here
- CUSTOMER REVIEWS - what our customers say
- CONTACT US - email form, phone number, address for pickups
- SHIPPING RESTRICTIONS - why we can't ship you everything
- ABOUT US - more about our nursery
- WHAT'S NEW - what's new on the website
- FLOWERING NOW - what's flowering right now
- GARDEN TIPS & PLANT ADVICE - our helpful blog posts
- HOW TO PLANT YOUR TUBESTOCK - step by step with photos
Need help finding the plants you want?
- Looking for a plant type, eg hedging, groundcover, indoor, winter colour? - SHOP ALL PLANTS menu
- Looking for a plant for a purpose or place, eg clay soil, shade, poolside, erosion control? - PLANTS FOR PLACES menu
- Want a particular height, or colour? - use the PLANT HEIGHT and COLOUR Filters in each category to sort the results
- Want plants for your state? - use the AVAILABLE IN STATE Filter in each category find those we can send to you
ORDERS - A QUICK SUMMARY:
- Get a shipping estimate for your order at View and Edit Cart before checkout.
- NT, TAS and WA addresses incur a $10 contribution fee towards the cost of biosecurity inspections.
- No, you can't change your order after checkout.
- We pack first in, first out.
- No email? It hasn't been shipped.
- Allow 5-7 days for us to pack and ship your order.
- Allow 5-7 days from shipping for delivery (10-14 days for NT, TAS, WA biosecurity clearance).
- Use the tracking number in your email to follow your parcel's progress.
- Please contact us direct, within 48hrs where possible
- Follow the simple steps in the Refunds & Problems footer link