Ask Us

What do you want to find out?

Need help finding the plants you want?

  • Looking for a plant type, eg hedging, groundcover, indoor, winter colour? - SHOP ALL PLANTS menu
  • Looking for a plant for a purpose or place, eg clay soil, shade, poolside, erosion control? - PLANTS FOR PLACES menu
  • Want a particular height, or colour? - use the PLANT HEIGHT and COLOUR Filters in each category to sort the results
  • Want plants for your state? - use the AVAILABLE IN STATE Filter in each category find those we can send to you


  • Get a shipping estimate for your order at View and Edit Cart before checkout.
  • NT, TAS and WA addresses incur a $10 contribution fee towards the cost of biosecurity inspections.
  • No, you can't change your order after checkout.
  • We pack first in, first out.

You will be sent an email when your order is shipped.
  • No email? It hasn't been shipped.
  • Allow 5-7 days for us to pack and ship your order.
  • Allow 5-7 days from shipping for delivery (10-14 days for NT, TAS, WA biosecurity clearance).
  • Use the tracking number in your email to follow your parcel's progress.

We are not open to the public except for pre-ordered pickups. All orders are placed online.

If you have any issues with your order on receipt,

  • Please contact us direct, within 48hrs where possible
  • Follow the simple steps in the Refunds & Problems footer link

Terms & Conditions - in easy-to-read brief sections